2400 Department of Managed Health Care
Program Descriptions

30 - HEALTH PLAN PROGRAM

The Health Plan Program's objective is to assure the accessibility and availability of medically necessary health care delivered to the public with appropriate quality-of-care oversight and through financially sound managed care plans. The program licenses health care service plans, conducts routine financial and medical surveys, and operates a consumer services toll-free complaint line (1-888-HMO-2219). Within this program, the Office of the Patient Advocate helps educate consumers about their rights and responsibilities.