1110 Department of Consumer Affairs, Boards
Mission Statement

The Department of Consumer Affairs (DCA) is responsible for promoting and protecting the interests of millions of California consumers by serving as a guardian and advocate for their health, safety, and economic well-being and by promoting legal and ethical standards of professional conduct. The Department helps to promote good business practices and to ensure that California's consumers receive quality services by establishing minimal competency standards for more than 255 professions involving approximately 2.4 million professionals. The Department is also an important advocate on consumer and business issues. In general, the DCA's Boards and Bureaus provide exams and licensing, enforcement, complaint mediation, and education for consumers.

There are currently 25 boards, a commission, and a committee under the broad authority of the DCA. Four of the boards became bureaus directly under the oversight of the DCA, pursuant to Business and Professions Code 101.1(b), from July 1, 2008 through December 31, 2008. Chapter 35, Statutes of 2008 (AB 1545) extended the sunset date so these boards were reestablished on January 1, 2009.

Additional information on the Department, and the various boards and bureaus is available at www.dca.ca.gov.