4150 Department of Managed Health Care
Program Descriptions


The Health Plan Program's primary objective is to regulate managed care health plans and assist consumers to resolve disputes with health plans. The program's key functions to achieve this objective are to: license managed care health plans, conduct routine and non-routine financial exams and medical surveys, review proposed premium rate increases, assist consumers with health care issues and ensure that managed health care patients receive the medical care and services to which they are entitled, assist Californians in navigating the changing health care landscape as a result of the Affordable Care Act and operate a consumer services toll-free complaint line (1-888-466-2219).